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POS Scanner (Wired or Wireless)
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Scanner not recognized by PC
- Unplug the scanner, reboot your PC and let Windows completely startup, then plug it in again.
- If the scanner still does not work, factory reset it by printing and scanning the following barcode
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Scanner scanning barcodes but barcodes do not appear on PC
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Scanner not sending “Enter” command after each scan (Carriage Return)
Print out and scan the following barcodes in order. You scanner will beep 4 times confirming the programming.
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Scanner does not power on
- For wired scanners, please try on another PC. If the problem persists most likely the USB cable is defective. Otherwise, the scanner will need to be replaced.
- For wireless scanners also check the battery is properly charged and is not defective.
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